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Benchmarking/ Best Practices 

American Productivity & Quality Center (APQC)

Resource of information on process & performance improvement, benchmarking, best practices and tools. 500 member organizations. Fee based membership but site offers some free general information and reports.

Benchmarking Network

Resources, research, studies and roundtables associated with Benchmarking worldwide. Over 130,000 professionals. Site has extensive list of links to benchmarking information for various industries and study areas.



American National Standards Institute (ANSI)

Information on domestic/international standards programs, news, training, and an extensive list of internet links. ANSI represents American interests in development of global standards, i.e. ISO and IAF.  Copies of the Standards can be ordered online.

American Quality Management Mall

Website for the Quality Management professional featuring discussion groups, classified ads, news, web search guides, and books.

American Society for Quality (ASQ)
Resource for quality professionals including a repository of information on quality, certification, training and networking. Copies of the Standards can be ordered online.

Association of British Certification Bodies (ABCB)

Free ISO 9001:2008 workbook written for SME who are registering to or upgrading to ISO 9001:2008.

ASTM International

Site has information and forums related to the development and publication of technical standards that form the basis for global manufacturing, procurement, and regulatory activities. Over 20,000 members.

Automotive Industry Action Group (AIAG)

Information, news and forum for auto industry professionals. Specific information about IATF 16949 and ISO 14001 as they relate to the auto industry. Membership is fee-based. More than 1500 members directly involved in auto supply chain.

Baldrige National Quality Program

Information about the Malcolm Baldrige National Quality Award.


Standards organization active in more than 100 countries. Site has wealth of information on the Standards, quality, testing and trade.

European Organization for Conformity Assessment (EOTC)

Portal for conformity assessment information. Information on site includes internet links, news, events, etc.


Resource center for quality professionals which includes a marketplace, forums, news and information on many quality programs and standards.

International Forum for Management Systems (The Informed Outlook)

Monthly newsletter for information on international management standards. Fee based service.

International Organization for Standardization (ISO)

Standardization body. Wealth of information, communities and forums related to the ISO standards and their development. Copies of the standards can be ordered here.


Vast resource for information, articles, forums and a quality directory related to quality and Six Sigma. 

ISO 14000 Information Center

Information resource on the ISO 14000 Standards. Website includes news, articles, registered companies and registrars and a discussion forum.

ISO 9000 Store

Quality resource including free access to various documentation templates, tutorials and presentations.

ISO/IEC/EN 17025

Extensive list of ISO 17025 and Standard-related links.

National Institute of Standards and Technology (NIST)

Website offering research and information on measurements and standards for US industry. NIST is a non-regulatory federal agency within the U.S. Commerce Department's Technology Administration that conducts research at its labs and promotes the Baldrige National Quality Program amongst many others.

Quality Digest magazine

Quality publication. Website offers news, articles, ISO 9000 database and related resources. Free subscription.

Quality magazine

Quality and process improvement publication. Website offers news, articles, communities, and related information. Free subscription.

Registrar Accreditation Board

Resource for ANSI-RAB NAP-accredited ISO 9000 and ISO 14001 registrars, RAB-accredited training course providers, and RAB-certified auditors.

Technology Administration (TA)

American Federal agency that develops and promotes measurements, standards and technology. Website has access to publications, speeches, and news as well as links to its three agencies: National Institute of Standards and Technology (NIST), the National Technical Information Service (NTIS), and Office of Technology Policy (OTP).

WorldPreferred.com Inc.

News and articles related to international standards as well as a registry of certified organizations.


Internal Auditing

Internal Auditor.com

Internet-based periodical for QMS Internal Auditors. For a small fee, access to their monthly newsletter.



International Laboratory Accreditation Cooperation-(ILAC)

Range of information documents and guides about international laboratory accreditation.


Dayton, Ohio Resources

Active Dayton

Portal for information related to Dayton , Ohio businesses, activities and news.

Business Network International (BNI)

Business and professional networking organization.

Dayton Business Directory

Dayton , Ohio business directory.

Dayton Chamber of Commerce

Website for the Dayton Ohio Chamber of Commerce.

Dayton, Ohio directory

Dayton Ohio web portal.


Ohio business directory


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  Overman & Associates, LLC
9534 Pheasantwood Trail
Dayton, OH 45458
Cell Phone: 937-409-2183
Phone Fax: 937-886-9560
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